Some online services - including MyAuckland - will be unavailable from 1pm to 4.30pm on Sunday 15 March. This is due to a system upgrade.
Please plan ahead or complete your online request after services return.
Request a repair for your damaged bin or report a lost or stolen bin.
Fill in our form to request a different-sized rubbish or recycling bin.
Fill in our form to request a recycling, rubbish or food scraps bin for a new property.
Request an additional recycling or food scraps bin, remove an unwanted bin or report an abandoned bin.
Find out what items are suitable for your regular recycling collection.
Find out what items are accepted and not accepted in your rubbish collection.
Find information about rubbish and recycling bin options and charges.
Pay for your recycling, rubbish or food scraps bin invoices.
Learn about our food scrap collection service for urban Auckland – including how it works, why we are recycling food scraps and what to put in your bin.