Some online services - including MyAuckland - will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March. This is due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
Enter your address to view your property rates or property value.
How your rates may change this year based on proposals in the Annual Plan 2026/2027.
Learn when property rates are due. Read about part payments and penalties.
You can pay your property rates in different ways, including direct debit, internet banking, credit or debit card and more.
Financial help is available to help pay property rates for low income households and community groups.
Learn the different ways you could be eligible for a property rates refund and how to apply.
Information on what to do if you think your property rates bill is too high, including reviewing the details we hold about your property.
This programme closed to new applicants in 2020 but we continue to support existing loan holders.
Use your online myAUCKLAND account to get copies of your current or previous property rates bills.
Update contact and ownership information, including property use and waste details. Apply to withhold your name from our rates database.
Sign up to get your property rates bills and valuation notices by email, or cancel this service and switch to post.
Who can access a property's rates account and how to let us know you have power of attorney or written permission.
Tools for solicitors for requesting property rates information and notifications of changes of property ownership.
How we charge rates when part of your property can be used separately and lived in by somebody else.
Properties rented on a short-term basis through peer-to-peer accommodation websites may have to pay more general rates.
Find out how your rates and Record of Title change when you subdivide your property.
Learn how often, why and how we revalue properties. Plus what happens if your property value changes.
Learn what Auckland property rates pay for, how rates are calculated and what charges are included in your rates bill.
Learn about the process that allows us to claim unpaid property rates.
Learn how we apply penalties to unpaid and overdue property rates payments.