Thank you for getting in touch and caring for your community. Choose the type of problem you want to report.
Report a missed collection using the Ask Auckland Council assistant.
Request new or replacement bins, bin repairs or different-sized bins. Also get a bin removed.
Report things in public spaces that are broken, dirty, hazardous or in need of maintenance. Also report loose litter in public spaces.
How to complain about noise and what happens once you have made a complaint.
Report roaming or wandering dogs using the Ask Auckland Council assistant.
Report dog-related issues, including excessive barking.
How to report flooding based on where it's happening and what's causing it.
Report a problem to Auckland Transport.
Report graffiti in public spaces using the Ask Auckland Council assistant. We do not remove graffiti on commercial or private land.
Report large items or bagged rubbish dumped in public spaces.
Missing, dislodged or damaged covers for manholes and catchpits pose a threat to public safety.
To report a pollution incident phone 09 377 3107. To report a vessel sinking, grounding, collisions or a marine oil spill, phone 09 362 0397.
How to report abandoned vehicles based on their location.
Report a problem to Watercare.
Use your reference number to track our progress on a problem you reported.
We provide a secure online service to make it easier for you to keep track of reported problems.
You can log in or sign up for an online account to track our progress.
We recommend using Google Chrome or Microsoft Edge browsers.
