Some online services - including MyAuckland - will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March. This is due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
Whakapā mai, e whāki raru mai rānei ki a mātou Contact us or report a problem
-
Report a problem
Find out how you can help care for your community by reporting a problem to us.
-
Our contact details
Find out about the different ways to contact us
-
Make an enquiry online
Complete this form to contact us about any non urgent enquiries or issues, or to give us a compliment.
-
Visit us
Locations of libraries with council services across Auckland. Check our opening hours, services available, location maps and parking information.
-
Make a formal complaint online
Submit a formal complaint to us online.
-
Community safety and support
Learn about how to keep safe in our community and what to do if you need support. Read about the organisations that can help you.
-
Our Customer Promise
Read our Customer Promise outlining what you can expect from us. Also find out how you, a member of the public, can help us deliver a high standard of customer service.