Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
Online EFTPOS is temporarily down from 31 October 2025 while we do essential system upgrades. We expect the service to be back online in mid-2026. During this time, you will need to use another form of payment.
This is a structure that holds back any material - usually earth - and prevents it from sliding or eroding away. You may also need a resource consent if there are significant earthworks involved. Earthworks can result in land instability and cause considerable damage to both your property and neighbouring properties.
Before checking whether you need a consent for your retaining wall you need to know:
There will be an explanation on how to calculate these factors in the online consent tool.
If your retaining wall is close to a boundary, and you have the written approval from your neighbours, you can apply for a Deemed Permitted Boundary Activity.
This application replaces the need to apply for a resource consent.
You will still need to apply for a building consent, if required.
Our online tool helps you check if you need a building or resource consent for your retaining wall.
This tool doesn’t apply to properties with unstable soil conditions. It also only covers residential zoned properties. Rural, non-residential retaining walls of up to 3m could be allowed (PDF 8.9MB).
Have your plans ready before you start.
It should take you about 10 minutes to complete.
Contact us on 09 301 0101.
Visit your nearest library with council services.
If there is a fall of a metre or more from the retaining wall, you may be required to include a safety barrier (visit Building Code clause F4 - Safety from Falling). Factors to consider include the purpose of the wall, how accessible it is, and whether young children will be around.
Your building work must:
To avoid delays in processing your retaining wall consent application you should:
You plans will need to:
If your retaining wall is close to a boundary, and you have the written approval from your neighbours, you can apply for a Deemed Permitted Boundary Activity.
This application replaces the need to apply for a resource consent.
You will still need to apply for a building consent, if required.
If your retaining wall is close to a boundary, and you have the written approval from your neighbours, you can apply for a Deemed Permitted Boundary Activity.
This application replaces the need to apply for a resource consent.
You will still need to apply for a building consent, if required.
Download and complete the Lodgement checklist: Residential.
You will need to login to complete the online application and pay by MasterCard, Visa, Online EFTPOS or Account2Account (bank transfer).
We only accept online applications for this service. If you are unable to apply digitally, visit one of our libraries with council services for assistance in making your online application.
Call us on 09 301 0101 to speak with our building and planning help desk if you have questions regarding your application.
The consent fee depends on the value and complexity of your project.
There are separate fees for resource and building consents.
Use our deposit calculator to find out.
We will process your application within 10 working days.
We will let you know the decision by email or post.