Some council services will be unavailable over the Christmas and New Year break.
Check if you need to apply or order before Friday 19 December 2025.
Before applying for a resource or building consent, visit Watercare to learn if your project may be affected.
We can process your application faster if you submit a good quality application.
Find out how to prepare a good quality resource consent application.
Check the document naming standards for resource consent online applications.
Complete the lodgement checklist and upload it with your application online.
If you are not an approved credit account customer, you will need to complete a 'Resource consent application declaration' and attach it to your application.
See Ways to pay online for information on all payment options.
If there are no digital copies of your plans or documents, visit one of our libraries with council services. Our staff will accept your documents for an additional charge. This charge covers costs of scanning your documents into our digital resource consent system.
If you get stuck, consult the online application guide PDF, located on the Resource consent process 10-step guide.
Our planners will assess your application and determine which service you qualify for.
If we take longer than 20 working days to assess your application for non-notified applications, you are entitled to a discount under the RMA. The discount is applied automatically by our system at invoicing.
If planners or specialists have questions about your application, they can ask for further information.
This is called a section 92 request, and delays the processing of your application until we receive additional information.
The planner will contact you, usually by email, to advise if your application has been granted or refused, or if it needs to be notified.
We will also post the decision to you.
If we grant your resource consent, you will receive a decision document outlining what conditions need to be followed, the reasons for the decision and the approved plans.
If there is any part of this decision, including the conditions, that you are not happy with, you can formally object to our decision.
We will conduct routine inspections and reviews after consent has been granted. We do this to make sure you are compliant with your resource consent conditions.
Visit Resource consent conditions and monitoring for more information.
If we refuse your resource consent, and you think our decision is unfair, you can formally object to our decision, or lodge an appeal with the Environment Court.