Elected members' code of conduct

​Expected behaviour of our elected members

The code of conduct sets out:

• the behaviour of members toward one another, council staff and the public
• how elected members disclose information
• legislation that applies to the actions of members
• the relationship between elected members and management.

Get a copy of the elected members code of conduct

​Making a code of conduct complaint

There is a process for members of the public, other elected members or the chief executive to raise concerns if they believe an elected member has breached the code of conduct while performing their official duties.

Key considerations:

• Complaints must describe which part of the code has been breached and provide evidence of the breach.
• Complaints must relate to an elected member’s official duties, not their private life. Complaints about personal matters will not be assessed.
• The criteria for what is considered as a breach is set high to protect the rights of elected members as private citizens, especially their freedom of expression and political speech.
• The process focuses on solving problems and aims to address concerns positively wherever possible.

How to make a complaint

1. Clearly outline your complaint or complaints and quote the relevant section of the code that you believe has been breached and include evidence.
2. Email Chief Executive Phil.Wilson@aucklandcouncil.govt.nz with your complaint.
3. Explain why you think the code has been breached and tell us how you have tried to resolve the concerns you are raising.
4. Explain how you hope the problem will be solved.

What happens next

Overview of the code complaints process

​Code complaints process

Appointment of an investigator

When we receive a complaint, the chief executive will appoint a suitable investigator to assess it.

The chief executive is responsible for informing those affected once they receive a complaint (clause 4.5). In some cases, the investigator will do this.

Preliminary assessment

The investigator will decide if the issue can be resolved and if it needs further investigation.

If they decide that there is a serious breach involved, they will refer the matter to a conduct commissioner.

If the investigator finds that the complaint involves a minor breach or should be dismissed, they may make optional recommendations to those involved.

Conduct commissioner

An independent conduct commissioner assesses serious breaches or complex cases that are referred to them. They may conduct a full investigation or recommend mediation. If they investigate, they will provide a formal report and may recommend penalties.

How long the process takes

We will do our best to assess complaints quickly. However, these matters can often take time, so there is no set timeframe for completion. We will keep you updated throughout the process.

Reviewing a decision

Decisions made by investigators and the conduct commissioner are final under the code of conduct.

If you are unhappy with the outcome, you can ask the Ombudsman to review the process that was followed.