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Reduced services
More Many of our services are closed over Christmas but our contact centre will prioritise urgent safety calls. Check our website or read Our Auckland for information on services that are closed or reduced over summer - Learn moreReduced services

He Āwhina kore utu i mua i te tono whakaaetanga

Free advice before submitting a consent application

If you're planning a development, subdivision or building that may need a consent or permit, talk to us before submitting your application.

Why you should talk to us

Early discussions with us will help you make informed decisions about your application and avoid unnecessary processing delays.

For simple enquiries, we offer up to 15 minutes of free assistance where you can speak to an expert about your project.

Appointments for free advice

You should know

Free planning advice is available by phone only. Call our planning team on 09 301 0101 between 8.30am to 12noon Monday to Friday.

Free engineering and building consent advice is available by video call only. Call us on 09 301 0101 to book an appointment.

How to make an online appointment

See Connect online to a free advice session.

More specific enquiries

See Request advice to make your home healthy and energy efficient.

For more specific enquiries, we offer individually tailored pre-application guidance, where you can discuss your proposal with the relevant staff.

We do charge for the pre-application guidance service.

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