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Reduced services
More Many of our services are closed over Christmas but our contact centre will prioritise urgent safety calls. Check our website or read Our Auckland for information on services that are closed or reduced over summer - Learn moreReduced services

Rīpoatahia he pueanga auahi, whakaparahanga tahunga ahi rānei

Report smoke and pollution from fires

Smoke and pollutants from fires can cause a number of health problems, including breathing difficulties and eye irritations.

You should know

If a fire is dangerous, a threat to person or property, call 111 ask for Fire Brigade.

When smoke and pollutants become offensive, objectionable or a nuisance to you, we can investigate.

Call our pollution hotline on 09 377 3107, seven days a week, 24 hours a day.

We'll need to know:

  • the location of the fire
  • what kind of material is being burnt.

What action we will take

Our first action will be to investigate your smoke complaint and consider.

  • If the fire is allowed.
  • If people are burning illegal material.
  • If excessive smoke is entering your property from a neighbour's fire.

Once we've identified there is a problem we will follow up with the responsible party.

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