Unreasonable Complainant Conduct Policy

​What is the Unreasonable Complainant Conduct Policy?

When we work to resolve issues, we enter into a relationship with you, based on mutual honesty and respect.

In rare circumstances we may need to apply our unreasonable complainant conduct policy:

• where you are able to engage with us appropriately or reasonably
• where the nature or frequency of engagement raises substantial health, safety, resource or equity issues.    

Get a copy of the Unreasonable Complainant Conduct Policy