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Reduced services
More Many of our services are closed over Christmas but our contact centre will prioritise urgent safety calls. Check our website or read Our Auckland for information on services that are closed or reduced over summer - Learn moreReduced services

Utua ō reiti mā te ipurangi mā te pēke ā-waea rānei

Pay your property rates by telephone banking

What is telephone banking?

Telephone banking is a service provided by a bank or other financial institution that enables you to perform a range of financial transactions over the telephone, without the need to visit a bank branch or automated teller machine.

How to set up telephone banking

Contact your bank to set up telephone banking.

If you pay by telephone banking on the due date, we will treat the payment as received on time.

Our tip

Banks have different cut-off times for processing transactions. Pay by the due date to avoid a penalty.

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