Whakapā mai, e whāki raru mai rānei ki a mātou

Contact us or report a problem

Report a problem

Find out how you can help care for your community by reporting a problem to us.

Our contact details

Find out about the different ways to contact us

Make an enquiry online

Complete this form to contact us about any non urgent enquiries or issues, or to give us a compliment.

Visit us

Locations of libraries with council services across Auckland. See our opening hours, services available, location maps and parking information.

Make a formal complaint

Submit a formal complaint to us online if you are dissatisfied with the level of service we have provided, or we haven't done what we said we would do.

Community safety and support

Learn about how to keep safe in our community and what to do if you need support. Read about the organisations that can help you.

Our Customer Promise

Read our Customer Promise outlining what you can expect from us. Also find out how you, a member of the public, can help us deliver a high standard of customer service.

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