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Reduced services
More Many of our services are closed over Christmas but our contact centre will prioritise urgent safety calls. Check our website or read Our Auckland for information on services that are closed or reduced over summer - Learn moreReduced services

Me aha koe mēnā ka raruraru te kohinga o āu rukenga kai, tō ipupara rukenga kai rānei

What to do if there's a problem with your food scraps bin or collection

Food scraps bin is damaged or is stolen

Use Request bin repair or report a missing bin online form if your food scraps bin is damaged or stolen.

You cannot report a damaged or stolen kitchen caddy - use another item like an ice cream container instead.

Food scraps bin will not fit all my scraps

If your bin is frequently over-full you can request an additional bin at no cost. Phone us on 09 301 0101.

Food scraps bin not collected after 4.30pm

See Report a missed collection.

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