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Online services outage More Some online services will not be available from 6pm, Friday 21 March to 7pm, Saturday 22 March due to a scheduled upgrade. Learn moreOnline services outage

Kāore e wātea ngā ratonga ipurangi mō te

Online services temporarily unavailable

We are performing maintenance work on some applications.

We apologise for any inconvenience this may cause.

For urgent enquiries, you can contact us on 09 301 0101.

We are upgrading some online functions from 6pm on Friday 21 March to 7pm on Saturday 22 March.

These services will be unavailable during this time:

  • rate payments
  • direct debit applications
  • requesting rates bills by email
  • dog registrations
  • infringement payments
  • ordering LIMs and property files
  • consent and licence applications
  • inspection bookings
  • bin requests.

During the outage, you may be unable to:

  • access online payment and information services
  • make payments at our libraries from 5pm on Friday March 21.

Our customer services teams will be affected by the outage and offering reduced services. We encourage you to complete your request online after the outage period.

We apologise for any inconvenience.

Customers may experience issues using Google Chrome with myAuckland.

Microsoft Edge and Mozilla Firefox browsers are unaffected.

We are working with our vendors to resolve this as quickly as possible.

We are performing maintenance work on some online functions between:

  • 2pm to 4pm on Saturday 11 May, and
  • 6am to 5pm on Sunday 12 May.

These online functions will be unavailable during these times:

  • rates payments, direct debit applications and requests for rates bills by email
  • dog registration renewals
  • infringement payments
  • ordering LIMs and property files
  • consent and licence applications
  • park accommodation bookings
  • sports field bookings
  • inspection bookings
  • bin requests.

We apologise for any inconvenience this may cause.

These online mapping services will not be available between 6pm - 10pm on Tuesday 14 May 2024 due to scheduled maintenance:

Due to planned maintenance, the following websites will be unavailable from Friday 22 July midnight to Saturday 23 July 3am:

We apologise for any inconvenience this may cause. For urgent inquiries, you can reach us on Call Auckland Council helpline on09 301 0101.

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