Me pēhea te tono i tētahi Land Information Memorandum (LIM)
How to order a Land Information Memorandum (LIM)
You should know
We will not be issuing LIMs from 5pm, 21 December 2023 to 7 January 2024.
To receive a LIM before 22 December, you will need to place an order before:
- 5 December 2023 for standard LIMs
- 14 December 2023 for urgent LIMs.
LIMs ordered on or after these dates will be issued from 8 January 2024.
How to order a LIM
We only accept online LIM applications.
If you cannot apply online, you can visit one of our
libraries with council services to get help with your application.
How long it takes to receive your LIM
- Standard LIMs take up to 10 working days.
- Urgent LIMS take up to three working days.
Definition of 'working day'
In section 2(1) of the
Local Government Official Information and Meetings Act 1987 (LGOIMA), 'working day' means any day of the week other than:
- Saturday
- Sunday
- Waitangi Day
- Good Friday
- Easter Monday
- Anzac Day
- King or Queen's birthday
- Te Rā Aro ki a Matariki/Matariki Observance Day
- Labour Day
- the day observed as the provincial (local) anniversary day in the area in question, like Auckland Anniversary Day
- any day from 20 December in any year to, and including, 10 January in the following year.
Processing time for LIM applications
We start processing your application the next working day after you submit your application.
For example, if you apply for a LIM on Friday, we start processing your application on the following Monday.
How to cancel a LIM
Standard LIM service
Urgent LIM service
- Urgent LIMs cannot be cancelled.
- We do not provide refunds for an urgent LIM order.
Read fee table.
LIM Service | Fee | Cancellation fee |
---|
Standard | $367 | $183.50 |
Urgent | $495 | No refund
|
How to pay for your LIM
You can pay via:
- online EFTPOS
- credit card
- debit card
- Account2Account (not available for urgent LIMs).
If you pay by credit or debit card, a 1.75 per cent payment fee is added at the checkout.
You can also set up a customer account if you regularly request work from us on credit terms.
Visit Ways to pay online for more information.
How you will receive your LIM
We no longer offer a hard copy service.
We will email you a link to the digital copy of your LIM and a token key to access the file.
The link will expire 28 days from the issue date.
What to do if your digital LIM expires
If the link to your digital LIM expires, you need to apply for a new LIM and pay another fee.
What to do if you don't receive your digital LIM
Check your email junk folder if you do not receive your digital LIM.
If you cannot find the digital LIM in your junk folder, email lims@aklc.govt.nz with a copy of the confirmation email you received.
What to do if your token key is not working
Email lims@aklc.govt.nz with a copy of the confirmation email you received.
Related topics
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