Me pēhea te tono i tētahi Land Information Memorandum (LIM)
How to order a Land Information Memorandum (LIM)
You should know
Our offices will close from noon on 20 December 2024 to 6 January 2025. We will reopen on 6 January 2025.
We will start processing LIM requests received during this time on 6 January 2025.
If you need a LIM before 20 December 2024, you must order it before:
- 5 December 2024 for standard LIMs
- 16 December 2024 for urgent LIMs.
Agreed LIM processing times will pause from 20 December to 10 January. Remaining processing times will resume on 10 January.
If you order a LIM between 20 December and 10 January, your order process time will begin on 10 January.
How to order a LIM
We only accept online LIM applications.
If you cannot apply online, you can visit one of our
libraries with council services to get help with your application.
How long it takes to receive your LIM
- Standard LIMs take up to 10 working days.
- Urgent LIMS take up to three working days.
Definition of 'working day'
In section 2(1) of the
Local Government Official Information and Meetings Act 1987 (LGOIMA), 'working day' means any day of the week other than:
- Saturday
- Sunday
- Waitangi Day
- Good Friday
- Easter Monday
- Anzac Day
- King or Queen's birthday
- Te Rā Aro ki a Matariki/Matariki Observance Day
- Labour Day
- the day observed as the provincial (local) anniversary day in the area in question, like Auckland Anniversary Day
- any day from 20 December in any year to, and including, 10 January in the following year.
Processing time for LIM applications
We start processing your application the next working day after you submit your application.
For example, if you apply for a LIM on Friday, we start processing your application on the following Monday.
How to cancel a LIM
Standard LIM service
Urgent LIM service
- Urgent LIMs cannot be cancelled.
- We do not provide refunds for an urgent LIM order.
Read fee table.
| LIM Service | Fee | Cancellation fee |
|---|
| Standard | $367 | $183.50 |
| Urgent | $495 | No refund
|
How to pay for your LIM
You can pay via:
- online EFTPOS
- credit card
- debit card
- Account2Account (not available for urgent LIMs).
If you pay by credit or debit card, a 1.75 per cent payment fee is added at the checkout.
You can also set up a customer account if you regularly request work from us on credit terms.
Visit Ways to pay online for more information.
How you will receive your LIM
We no longer offer a hard copy service.
We will email you a link to the digital copy of your LIM and a token key to access the file.
The link will expire 28 days from the issue date.
What to do if your digital LIM expires
If the link to your digital LIM expires, you need to apply for a new LIM and pay another fee.
What to do if you don't receive your digital LIM
Check your email junk folder if you do not receive your digital LIM.
If you cannot find the digital LIM in your junk folder, email lims@aklc.govt.nz with a copy of the confirmation email you received.
What to do if your token key is not working
Email lims@aklc.govt.nz with a copy of the confirmation email you received.
Related topics
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