Some online services - including MyAuckland - will be unavailable from 5pm on Friday 20 March to 8am on Monday 23 March. This is due to a system upgrade.
Please plan ahead or complete your online request after services return on Monday 23 March.
If ice packs are filled with water, you can cut them open, drain the water and recycle the plastic wrap through Soft Plastics Recycling Scheme.
If the ice pack has gel, then you can put the gel in the rubbish bin and recycle the plastic wrap through Soft Plastics Recycling Scheme.