Overdue property rates payments and penalties

When rates instalments are due

Visit Due dates for rates payments for this year's quarterly payments.

When we apply penalties

We apply the following penalties:

• If you do not pay your rates instalment in full by the due date, we charge 10 per cent of any amount owing.
• If you have unpaid rates and penalties at the end of the rating year, we charge a further 10 per cent on this outstanding amount.
• We will apply a further 10 per cent penalty to any amounts still unpaid six months after the end of the rating year.

We do not charge GST on rates penalties.

Help to pay property rates

If you need help paying your rates on time, visit Request a postponement of a property rates payment or Apply for a property rates rebate for information about these options.

Contact us on 09 301 0101 to speak with our credit control team to discuss ways to pay outstanding property rates.

How to view your rates balances

If you have already signed up to myAUCKLAND

If you're registered for myAUCKLAND, you can log in and check your balances online for all your properties.

1. Once you have logged in, click the 'My property rates' button and select a property.
2. You can view your balances under the 'Your property rates balance' heading.

If you haven't signed up to myAUCKLAND yet

If you are not registered for myAUCKLAND, you can sign up now.

You will need to add a property before you can view your balances and account transactions.

1. Once you have logged in, click the 'My property rates' button and select a property.
2. You can view your balances under the 'Your property rates balance' heading.