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Reduced services
More Many of our services are closed over Christmas but our contact centre will prioritise urgent safety calls. Check our website or read Our Auckland for information on services that are closed or reduced over summer - Learn moreReduced services

Utua ō reiti mā te ipurangi - Account2Account (takinga whakawhiti ā-pēke)

Pay your property rates online - Account2Account (bank transfer)

What is Account2Account (A2A)

Account2Account (A2A) is a payment method for customers who do not have, or do not use a credit card.

You can make online payments directly from your bank account from our website.

Banks that use A2A transactions

To pay your rates by A2A, you must have an online banking account with a bank that supports this service.

You can use:

  • ANZ
  • ASB
  • BNZ
  • Kiwibank
  • TSB (make sure you can make one-off payments from your TSB internet banking account)
  • Westpac.

Our tip

If the A2A service is not available, you will need to:

How to pay using A2A

Follow the instructions on myAUCKLAND and wait while your rates payment is processed.


Make an A2A payment


What you should know

  • By using this service you accept our terms and conditions.
  • We do not collect or save customers' bank account information.
  • Allow enough time for your payment to get to us by the due date to avoid a penalty.
  • We will email you a payment confirmation if you provide an email address.
  • We do not charge for the A2A service, but you might be charged by your bank. This online transaction is subject to your bank's terms and conditions.

Processing time

Your payment will appear in your rates account after two working days.

More information

Visit the Windcave website for more information about A2A payments.

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