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Reduced services
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Pay your property rates by direct debit

What is a direct debit agreement?

When you set up a direct debit, you allow us to deduct regular payments from your bank account to pay for your property rates.

Direct debit is free to set up. The amounts can change with each payment.

Direct debit for property rates payments can only be deducted from your bank account.

You can also cancel or change a direct debit.

You should know

After we receive your application to set up a direct debit, it can take up to:

  • two working days for online applications
  • 10 working days for applications made through post, phone or email.

If an instalment due date is coming up, pay online so we get your payment on time and you avoid a penalty.

​How to set up direct debit payments

Online

If you're registered for myAUCKLAND, you can set up and manage your direct debit payments for all your properties.

  1. Log in to myAuckland.
  2. Select a property or add a property
  3. From the dropdown 'Actions' menu, select 'Set up a direct debit'.
Set up in myAUCKLAND

 

You can also set up a direct debit online without logging in.

Set up a direct debit

By phone

​Call 09 301 0101 to set up a direct debit over the phone.

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